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BAS-IP Link has an inbuilt service for calls within the Link numbers. The Web dialer is available if the server uses a domain name and valid SSL certificates. Also, the license with the feature must be bought. This service is available for users accessing the server web interface, i.e., administrators and concierges.
AlsoExcept for calls between devices and users, the service allows intercept calls from visitors to residents. It is intended for the scenario when a visitor from the panel calls any apartment, but the concierge intercepts the call and (instead of the apartment residents) communicates with the visitor. The concierge can put the call with the visitor on hold and contact the apartment residents to find out whether to let the visitor in or not. For more details, refer to the Call interception section.
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To disable the feature, delete the dialer virtual number in your or user profile.
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Permissions
Be aware that for correct feature functioning, you or the user must have the following permissionsto use the feature:
can call to all and can call to intercom for administrators using the web dialer
can receive calls like concierge and can call to intercom for concierges using the web dialer
can intercept call like concierge if the Call interception feature is going to be used
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In this section, you can find the list of all created in the Link virtual numbers. Use Search, if you need to find the concrete number.
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You can intercept calls only within groups you have access to, in other words, groups from the root group you are added to. You can find the list of your available groups by pressing the Group button. By ticking the groups, you can select for which groups the interception of calls is enabled. You can also, add some specific groups (e.g., unit group instead of the whole house group). So, you can anytime enable or disable the Call interception for required group(s).
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Also, the concierge puts the call on hold (by clicking the Pause button) and contacts (by clicking 
) the required apartment to find out whether to open the door for the visitor or not. Afterward, the concierge returns to the conversation with the visitor and , opens the door as described previously, or ends the call.
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'Has no media support' notification
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