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With the help of forwarding you can redirect calls from one device to another. Here you can find a detailed description of call forwarding configuration for various device types: 

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How forwarding works 

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1. Download the BAS-IP Intercom app onto your mobile device(s). This app is necessary for making/taking SIP calls via your mobile device(s). 

2. You must register with the SIP server. This service provides SIP numbers required for making calls between various devices.

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title Step-by-step guide
You can register a SIP number with the BAS-IP Intercom app in 2 ways: manually or with the help of remote configuration. To add number manually:   Beforehand, you must register with the SIP server (step 2) and create a SIP number (step 4). In the SIP server, open the Virtual numbers tab with information about your numbers. Open the BAS-IP Intercom app. In the Assistant menu, press Use SIP Account.   Enter information about the SIP number, its password, and transport (this info you can find in the Virtual numbers tab of the SIP server). These numbers must be different from those entered in the entrance panel and monitor settings.  Pay attention to the Country field. You must choose the country corresponding to the server where you registered and to the server address of your SIP number. For example, you use sip:57312@us.sip.bas-ip.com, so you must choose the USA in the app. Info For correct functioning, the SIP number indicated in the device settings and the BAS-IP Intercom app must be linked to the same SIP server. Also, this server must correspond to a country indicated in the app. Note Pay attention that after entering the password incorrectly 3 times, your IP address will appear in the ban list. Information on how to unblock IP addresses you can find here.  After data input, press Login. When all steps are completed, the Registered status will be displayed at the top of the app. Also, the number name and SIP server will be shown in the account information.   If you want to use the remote configuration feature:  Open the Assistant menu in the BAS-IP Intercom app. Press Fetch Remote Configuration. Press Scan QR. Log in to your account at the BAS-IP SIP server corresponding to your country and open the Virtual numbers tab. Choose the number you want to add to the app (must be different from the one entered in the entrance panel and monitor settings) and click App settings. With the help of BAS-IP Intercom, scan the QR code on the app settings page. After pressing Fetch and Apply in the Intercom app, all information about the SIP number will be automatically added to the app. As a result, the number will be registered and ready to use. When all steps are completed, the Registered status will be displayed at the top of the app. Also, the number and SIP server will be shown in the account information.

Simultaneous forwarding configuration 

When you prepare the entrance panel, monitor and mobile device(s), you can set forwarding queue(s).

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3. Open the Intercom tab and scroll to the Call forwarding section.

4. You can connect up to 4 devices that will receive calls simultaneously with a call to the monitor. Click Add to open a field for entering a number. 

5. Enter number (added to the BAS-IP intercom app in Step 7 of preperation) that will receive call simultaneously with the internal monitor.

6. If you have more than 1 mobile device repeat Step 4,5 as many times as many numbers you need to add (up to 4).   

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7. Submit entered data. 

As a result, the call will be directed to all monitors with the same logical address as the entrance panel and the numbers specified in the forwarding queue.

Simultaneous forwarding configuration for v3 monitors (AP-07L, AR-07, AG-04, AQ-10, AS-10)  

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3. Open the Advanced tab. You can add up to 2 devices that will receive calls simultaneously with a call to the monitor. 

4. Tick field for the 1st forwarding and enter number (added to the BAS-IP intercom app in Step 7 of preperation) that will receive call simultaneously with the internal monitor.

6. If you need to add one more mobile device repeat Step 4.   

7. Submit entered data. 

As a result, the call will be directed to all monitors with the same logical address as the entrance panel and the numbers specified in the forwarding queue.