For the connection between a monitor and BAS-IP Intercom, you must add your SIP number to the app. The number must differ from the number indicated in the monitor settings. So, you need to have at least 2 SIP numbers to call from the app to the monitor and vice versa.
You can register a SIP number with the BAS-IP Intercom app in 2 ways: manually or with the help of remote configuration.
How to register a SIP number with the BAS-IP Intercom app manually?
1. Beforehand, you must register with the SIP server and create a SIP number.
2. Open the Virtual numbers tab with information about your SIP numbers.
3. Open the BAS-IP Intercom app.
4. At the Assistant menu, press Use SIP Account.
5. Enter information about the SIP number, its password, and transport.
Pay attention to the Country field. You must choose the country corresponding to the server where you registered and to the server address of your SIP number. For example, you use sip:57312@us.sip.bas-ip.com, so you must choose the USA in the app.
6. After data input, press Login.
7. After all steps are completed, the Registered status will be displayed at the top of the app. Also, the number and SIP server will be shown in the account information.
How to use the remote configuration feature?
1. Open the Assistant menu in the BAS-IP Intercom app.
2. Press Fetch Remote Configuration and Scan QR.
3. Log in to your account at the BAS-IP server corresponding to your country and open the Virtual number tab.
4. Choose the number you want to add to the app and click App settings.
5. With the help of the BAS-IP Intercom app, scan the QR code on the app settings page.
6. After pressing Fetch and Apply on the app, all information about the SIP number will be automatically added to the app. As a result, the number will be registered and ready to use.
7. After all steps are completed, the Registered status will be displayed at the top of the app. Also, the number and SIP server will be shown in the account information.
After registration, you can open the Calls menu and dial a SIP number to call.