Logs

This tab contains a log that displays all the events that happened with the panel: login to the web interface and what source is used (API, web interface, Link server), openings of a lock with the source, to or from which number a call was made, etc. The log is cleared every 182 days.
List of all events displayed in the log:

Priority

Category

Event

Priority

Category

Event

Low

Information

Device Booted

Medium


Access

Door was opened

Access

Door was closed

Access

Lock opened by free access button

Access

Lock opened by exit button

Access

Lock opened by identifier

Access

General access code entered 

Access

Lock opened by face identifier

Access

Lock opened by response device

Access

Access granted (from the web interface/Link server/Link app/shared link/API)

Access

Access granted by remote server

Access

The lock is open on alarm

Access

Door sensor opened

Access

Door sensor closed

System

Login to the web interface

System

Failed login attempt to the GUI settings

System

Entered to GUI settings

Information

SIP registration lost

Information

Incoming call

Information

Outgoing call

Information

Outgoing call from web

Information

Missed outgoing call

High

Access

Access denied by remote server

Access

Wrong input code 

Access

Unknown identifier (type, owner, number if applicable)

Access

Not valid face identifier 

Access

Unknown QR code

Access

Not valid identifier (type, owner, number if applicable)

Access

Cannot access lift module

Access

Successful lift call

Access

Failed to call the lift

Access

Lift request

Access

Multi factor access denied

Access

Multi factor access granted

Access

Identifiers without linkage to user are not allowed

Access

Access granted by shared identifier

Access

Access denied by shared identifier

Emergency

Tamper triggered 

Emergency

Door is not closed too long

System

Failed login attempt to the web interface

You can sort events by date from most recent to oldest and vice versa. To do this, click the Date/Time column.

Also, there is a filter by date and parameters, with the help of which you can configure a flexible data display and quick search. To do this, you need to click the Filters button and set the necessary parameters:

  • in the Column line, select the search parameter:

    • priority: display of events with selected low/critical/medium/high priority;

    • category: display of events with the selected category (emergency, access, system, information);

    • name: display of events from previous tables by their names;

  • choose search condition: 

    • more (available for priority parameter): display of events that are higher in priority than selected. So, if you select more than low, then you will see events with critical/medium/high priority; 

    • less (available for priority parameter): display of events that are lower in priority than selected. So, if you select less than medium, then you will see events with low priority; 

    • equal (available for all parameters): display of events by a selected parameter. So, if you select events equal to low priority, you will see all Device Booted and SIP registration lost events;   

  • choose Value depending on the selected column.

Related pages