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Server restart

Server restart

Restarting the Link server may help apply configuration changes or recover normal operation after temporary issues.

Before you start

Make sure that:

  • you have access to the server IP address or domain;

  • you know the SSH login and password;

  • you have access to the same network as the server or VPN access;

  • make sure a recent Link backup is available.

During the restart, the Link web interface, calls, and related services may be temporarily unavailable.

How to restart the Link server

  1. Connect to the server via SSH.

    Example:

ssh username@server_ip

  1. Enter the user password.

  2. Switch to superuser mode:

sudo su

  1. Restart the server:

reboot

  1. Wait several minutes until the server finishes restarting.

Alternative: restart Link services only

In Docker-based deployments, administrators may restart Link services without rebooting the entire server.

  1. Navigate to the Link deployment directory.

  2. Stop the containers:

docker-compose down

  1. Start the containers:

docker-compose up -d

  1. Verify that the containers are running:

docker ps

After the containers are running, perform the same verification steps described below.

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How to check that the server is running

  1. Open the Link web interface in a browser.

  2. Log in using your account.

  3. Make sure:

    • the web interface opens correctly;

    • devices are online;

    • calls and events work normally.

If the server does not start

  • verify that the server is powered on;

  • check network connectivity;

  • verify VPN access if used;

  • contact your system administrator or BAS-IP support.