What to do if a device is in another subnet?

What to do if a device is in another subnet?

If a BAS-IP device is located in a different subnet, the PC may be unable to access its web interface directly.

For example:

  • Device IP address: 192.168.68.100

  • PC IP address: 192.168.1.50

Some BAS-IP devices use factory default IP addresses from the 192.168.68.x subnet. If your local network uses another subnet, additional network configuration may be required before accessing the device.

In this case, both devices belong to different subnets and cannot communicate without additional network configuration.

You can solve this in one of the following ways:

  • temporarily change the PC IP address to the same subnet as the device;

  • add a secondary IP address to the network adapter to work in multiple subnets simultaneously.

 

Method 1: Temporarily change the PC IP address

Use this method if you only need temporary access to the device.

  1. Press Win + R.

  2. Enter ncpa.cpl and click OK.

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  1. Open the properties of the active Ethernet adapter.

  2. Double-click Internet Protocol Version 4 (TCP/IPv4).

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  1. Select Use the following IP address.

  2. Enter an IP address from the same subnet as the device.

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Example:

  • IP address: 192.168.68.10

  • Subnet mask: 255.255.255.0

  1. Save the changes by clicking OK.

Use the ipconfig command to verify that the additional IP address was added successfully.

After that, open the device web interface in the browser.

Example:

http://192.168.68.100

 

Method 2: Add a secondary IP address

Use this method if you need to work in multiple subnets simultaneously without losing access to the current network.

  1. Press Win + R.

  2. Enter ncpa.cpl and press Enter.

  3. Open the properties of the active Ethernet adapter.

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  1. Open Internet Protocol Version 4 (TCP/IPv4).

  2. If DHCP is enabled, first check the current network settings using:

ipconfig
  1. Click Advanced...

  2. In the IP addresses section, click Add.

  3. Add an additional IP address from the required subnet.

Example:

  • IP address: 192.168.68.10

  • Subnet mask: 255.255.255.0

  1. Save the changes by clicking OK.

After that, the PC will be able to work in both subnets simultaneously.

This method allows access to the BAS-IP device without changing the current subnet settings of the PC.