How to roll back Linux-based panels v3.12.0 and monitors v1.22.0 to earlier firmware versions?

Restore full functionality of your Linux-based device if you need to downgrade to a firmware version earlier than v3.12.0 for panels or v1.22.0 for monitors.

Follow these steps to safely roll back and recover your data:

❶ Before you start

1. Download your backups — both the database and configuration files.

2. Make sure you have the firmware version you want to install.

❷ During the rollback

1. Use the Remote Upgrade Tool to install the required earlier firmware version.

2. Wait until the process completes — the panel will reboot automatically.

3. After rollback, the panel will be available at the default IP address 192.168.1.90.

❸ After the rollback

1. Perform a factory reset to clear device settings after rolling back from a newer firmware.

2. Reconfigure your network settings.

3. Restore your database and configuration backups.

4. Change all user and administrator passwords to ensure system security.