Why access restriction is required?
Access restrictions define who can open which door, when, and how — for example, using a card, mobile app, or license plate.
Without access rules, users won’t be able to interact with any devices — even if they are assigned to a group and have an identifier.
What do access restrictions control?
They link:
a user or group — who gets access;
a device — what they are allowed to open;
optional schedule — when access is allowed;
optional identifier type — how access is granted, for example by card, UKEY, code, license plate, or app; all types are allowed by default.
Where are they created?
In the Access management → Access restrictions section of the admin interface.
Each access restriction rule can include one or more of the following:
Access points — devices controlled by the rule, such as panels or door controllers;
Schedules — time frames when access is allowed;
Users — people or groups who are granted access;
Identifiers — specific cards, codes, QR, UKEYs, or license plates;
Objects — building sections or logical zones where the rule applies.
You can combine these elements as needed. For example, a rule can apply to a user with all their identifiers, or target only a specific QR code.
These combinations help solve real-life scenarios. For example:
Assign users to a rule with schedules and access points to limit cleaning staff access to working hours only;
Apply a rule to a license plate without linking a user — useful for delivery vehicles;
Add both users and identifiers to restrict access to a specific QR code for a specific person;
Use objects to propagate the same rule across multiple entrances in one building.
🔹 Simplest way to make it work:
If you don’t need complex schedules or conditions, just:
Select a device. E.g., panel or door controller.
Select a group — this is the simplest and most reliable way to grant access.
If you skip this step or assign access only to individual users → users not covered by the rule won’t see the devices in the app, and the system won’t send identifiers to those devices.
Enable access without time limits — just leave the Schedules tab empty. Access will be granted 24/7 by default.
Save — and the device will accept the identifier.
👉 After this, the user will be able to open the selected device using the linked card, app, or code.