Owners of intercoms (or those responsible for configuring) equipment that has been discontinued but is supported by the Link server.
Welcome to the guide for setting up your object and equipment in the Link system. In this manual, we will explain the migration process from Intercom to Link, as well as the necessary steps for configuring objects, adding equipment, inviting residents, and more. We will also discuss the procedure for automatic equipment configuration and the additional features that will be available after the transition.
How was the migration executed?
We have taken care of your comfort and have worked to automate as many processes as possible to make the transition to Link simple and quick. We automatically created your account, issued licenses, prepared tools for exporting and importing users, and much more to expedite the process.
You will only need to complete a few simple steps that will take minimal time, and you will be able to enjoy all the benefits of the system immediately.
Creating the object structure
This is a key stage in configuring the system, allowing you to recreate the structure of your object in a digital format, which facilitates further work.
Imagine you have a residential complex with three entrances, each containing five floors, and on each floor, there are ten apartments. You will be able to manually represent this structure as it appears in real life and interact with it as you wish. In this section, we will show you how to do this quickly and correctly.
Go to the Object group section in User management.
Click on the three horizontal dots next to the object to open the menu.
In the menu that appears, select Generate groups of objects.
In the opened window, you will see a universal group structure that you can customize to your needs:
Building — type of group. You can choose a different type, such as Unit, Floor, Apartment, or Custom.
Building # — group name. You can specify any name.
In the amount of — specify how many objects of this type will be generated.
Number from — indicate the starting number for the object.
Click on the
to add the next type of object, such as floors or apartments, and configure them similarly, or click on the
to remove any unnecessary ones.
If there are specific subgroups (e.g., parking or service areas), create them by
For example, in a residential complex with three entrances, each with five floors, and ten apartments on each floor, the structure will be set up as follows. After completing the configuration, click the Generate button in the bottom right corner to see the result.
In the opened window, you will see the created structure. You can expand the objects using the arrows to the left of their names to check if the structure was created correctly.
If you need to make any corrections, return to the Settings section and edit the parameters.
Click Save to preserve your structure.
This way, you will have a digital copy of the object, which can be easily and intuitively managed.
Adding Devices to the Object
After setting up the structure of your object, the next step will be connecting devices such as panels, monitors, and others. Connecting devices in Link ensures their proper operation and provides an easy way to manage them through a single interface.
Method One - Automatic Equipment Setup
The first step in this method involves connecting your device to the network, including port forwarding on the network equipment. To achieve this, you will need to access the router settings and configure them to make the intercom's web interface accessible from outside. Specifically, you need to forward port 80 of the intercom's web interface to the external address of your router.
This method is necessary for the automatic setup of your equipment, including configuring SIP, phone books, and forwarding rules. It simplifies the process of integrating devices into the system, allowing you to quickly and efficiently prepare them for operation without the need to manually input data.
However, this type of connection is not secure, as open ports can expose your device to unauthorized access from the Internet. Use it with caution and keep an eye on potential vulnerabilities.
Setup Steps:
Device
Access the web settings of the device you want to add by using its IP address in the browser's address bar.
You can find the device's IP address using the RUT (Remote Upgrade Tool), which you can learn about here.
Enter the username and password for the device in the appropriate fields.
Standard values:
Login: admin
Password: 123456
These values can be changed if needed.
Click Sign In.
Link
Go to Link in the Object group section under User management.
In the previously created group of your object, use the navigation arrows to select the object to which you want to add the device.
Click on the three horizontal dots next to the object to open the menu.
Click New device.
In the opened window, fill in the following information:
Device Name.
Select the Device Type.
Choose the Device Model.
Enter the Device Serial Number (the serial number can be found in the Dashboard section within the device's web settings).
Go to the Network section.
In the dropdown list for Communication protocol, select HTTP.
Specify the IP address or domain name of the server where the Link software is installed.
Enter the login and password for the device.
Below, create a password for the Link-device connection.
It is important to create a strong password and either write it down or remember it, as it will be needed to connect the device to Link.
Click on the Save icon in the bottom right corner to add the device.
Device
Go to the Panel section.
In the Apartment Settings area, configure the logical address of the device according to its location.
In the dropdown list for Mode, select one of the three modes:
Wall - Device No. (for wall mode);
Unit - Building No., Unit No., and Device No. (for operation within a building);
Personal - Building No., Unit No., Floor No., Apartment No., and Device No. (for individual panels or personal mode).
Enter the logical address of the panel according to its location.
Click the red Submit button to save the settings.
Go to the Network section.
Scroll down to the Management System area.
Check the box next to Use BAS-IP Link server.
Enter the server address and the password you created for the interaction between the device and Link.
Select any additional checkboxes below, if necessary.
Click Submit to apply the settings.
After all the settings are completed, the device will be successfully added to Link.
Method Two - Automatic Upload of Phone Books to the Device
This method is suitable for those who do not want to forward ports on the network, as well as for a quick and easy setup of the intercom. It allows you to automatically upload all the necessary settings for the panel through the program, ensuring a smooth integration without unnecessary effort.
Setup Steps:
Device
Access the web settings of the device you want to add by using its IP address in the browser's address bar.
You can find the device's IP address using the RUT (Remote Upgrade Tool), which you can learn about here.
Enter the username and password for the device in the appropriate fields.
Standard values:
Login: admin
Password: 123456
These values can be changed if needed.
Click Sign In.
Link
Go to Link in the Object group section under User management.
In the previously created group of your object, use the navigation arrows to select the object to which you want to add the device.
Click on the three horizontal dots next to the object to open the menu.
Click New device.
In the opened window, fill in the following information:
Device Name.
Select the Device Type.
Choose the Device Model.
Enter the Device Serial Number (the serial number can be found in the Dashboard section within the device's web settings).
Go to the Network section.
In the dropdown list for Communication protocol, select HTTP.
In the IP address field, enter this address - 192.168.1.1.
Enter the login and password for the device.
Create and enter a password for the Link-device connection.
Click on the Save icon in the bottom right corner to add the device.
Return to the Object group section and find the added device.
Click on the three horizontal dots next to the device name and select Export forward settings (json).
Download and install basip-v3-management application, it is necessary for uploading phone book settings, SIP numbers, and forwarding rules.
Open the installed application.
In the URL field, paste the web address of your panel.
Enter the login and password for your device.
Click on the paperclip icon and attach the downloaded file from your panel.
Click on the green button Upload to Device.
After successfully adding the settings, the program will display this in its interface.
To ensure that everything has been successfully added to the panel, go to its web interface and open the Forward section. The recently added forwarding rules will be displayed in the Forward queues window.
Method Three - Manual Panel Setup
This method is designed for those who prefer to manage the panel settings themselves. The user can upload the necessary parameters in the form of a file and then manually enter all the information into the panel settings. This method provides complete control over the setup process, allowing for the customization of the equipment according to individual requirements.
Setup Steps:
Device
Access the web settings of the device you want to add by using its IP address in the browser's address bar.
You can find the device's IP address using the RUT (Remote Upgrade Tool), which you can learn about here.
Enter the username and password for the device in the appropriate fields.
Standard values:
Login: admin
Password: 123456
These values can be changed if needed.
Click Sign In.
Link
Go to Link in the Object group section under User management.
In the previously created group of your object, use the navigation arrows to select the object to which you want to add the device.
Click on the three horizontal dots next to the object to open the menu.
Click New device.
In the opened window, fill in the following information:
Device Name.
Select the Device Type.
Choose the Device Model.
Enter the Device Serial Number (the serial number can be found in the Dashboard section within the device's web settings).
Go to the Network section.
In the dropdown list for Communication protocol, select HTTP.
In the IP address field, enter this address - 192.168.1.1.
Enter the login and password for the device.
Create and enter a password for the Link-device connection.
Click on the Save icon in the bottom right corner to add the device.
Return to the Object group section and find the added device.
Click on the three horizontal dots next to the device name and select Export forward settings (xls).
After that, a file will be downloaded containing all the current forwarding rules for the panel, which can be manually entered into the web settings of the panel.
Working with the Table and the Panel
Open the downloaded table.
Go to the web settings of the panel.
Navigate to the Forward section under Forward queues.
Click on the green button New forward.
Manually enter the data from the table.
Click Confirm to add the entered forwarding rule.
Continue in the same manner until you have filled in all the necessary forwarding rules from the table.
At this point, the setup of the panel is complete.
Access restriction
Access restrictions are an integral part of the Link server that links devices, users, and schedules if required. The main purpose of Access restrictions is to enable users in the BAS-IP Link app to view devices and make calls to them. You can quickly configure giving access or not to these or those devices for concrete users. Access restrictions must be applied to groups with added devices and users.
The access restriction that is applied to a group will automatically be distributed and will be applied to all subgroups and their users.
Go to the Access restriction tab of the Access management section.
Click plus icon in the left low corner.
Enter the restriction name.
If necessary, enable the possibility to use this restriction for guest identifiers.
Add description, if required.
Select devices from the list or add new ones to allow their use. Further access restrictions will be applied to users or groups to allow them to open indicated device/s. Select the number of locks (if 2 locks are connected) that are allowed to open by users: the first, the second or all.
Select your object.
The access restriction that is applied to a group will automatically be distributed and will be applied to all subgroups and their users.
Click the Save button in the low left corner after entering all required data.
Automatic addition of users to groups
This step will show you how to quickly assign users to their apartments and issue licenses without unnecessary effort. To do this, you will need to collect the email addresses of the residents and follow the provided instructions. After successful setup, residents will receive an email that allows them to complete their registration and take advantage of the platform's benefits.
You do not need to collect all the email addresses of the residents. You can collect one email per apartment, and the added user will be able to manually add family members. This will significantly simplify your work.
Go to the Object group section in User management.
Click on the three horizontal dots next to your group's name and select Batch uploading of users.
In the opened window, you will see an interface for managing the object structure in the system, including data uploading and downloading.
In the Object type field, select the type of object from the dropdown list that needs to be filled with users (for example, building, unit, floor, etc.).
When selecting All, the table will be loaded with the contents of all your groups.
Click on the blue button Download to start downloading the table.
To work with the uploaded table, you must have an office suite with spreadsheet support installed, such as Microsoft Office, OpenOffice, LibreOffice, and others.
Open the downloaded file, where you will need to manually enter the information:
Object name - the name of the object, under which there will be a list of your objects in table format.
User name - the field for entering the name of the user you want to add.
User e-mail - for entering users' email addresses.
User's licenses - the number of licenses for the added user.
Object's licenses (Basic) - the number of basic licenses for the object.
Period "From" and Period "To" - to specify the timeframes for the validity of basic licenses.
Object's licenses (Plus) - the number of plus licenses for the object.
Period "From" and Period "To" - to specify the timeframes for the validity of plus licenses.
Please note that the number of issued licenses is limited by the total number of your licenses, and you will not be able to issue more than you have. The number of available licenses is directly related to the number of transferred SIP numbers from Intercom.
To find out the number of available licenses for you, expand the dropdown below.
Go to the Object group section in User management.
Next to the very first group, click on the three horizontal dots.
Select Edit.
Go to the Licenses section.
By clicking on the informational blocks with the license names, you will be able to view the number available to you.
If the information is not enough, scroll down to the License state section, where you will find detailed information about used and available licenses.
After filling in the necessary data, download the table in ".xls" format.
Go to the Object group section in User management.
Click on the three horizontal dots next to your group's name and select Batch uploading of users.
By clicking on
choose the table you filled out and upload it.
Below in the Profile area, select the role with which people will be added to the objects, for example, User.
You can review the roles in the article Roles.
Click on Upload to upload the table with users.
After uploading, you will see a message confirming the successful addition of users in Link.
Users will automatically be added to the premises next to which you entered their data in the table.
Standard addition of users to groups
This section presents the main method for manually adding users to the system, allowing you to flexibly configure each account. By following a few simple steps, you can quickly create and set up a user with the necessary access.
Go to the Object group section in User management.
Using the dropdown arrows, find the apartment or object where you want to add the user.
Click on New User
In the opened window, fill in the necessary information:
Enter the name.
Select the User profile (you can find out more about profiles here).
Add the email.
If necessary, enter the other settings (not required for addition).
You can learn more about the other settings in the Users section.
Click on the Save icon at the bottom right to add the user to the object.
