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  1. Go to the Devices tab of the Device management section.

  2. Click the plus icon in the left low corner.

  3. Enter the device name.

  4. Select its type: panel, monitor, access controller, elevator controller, IP camera (for Hikvision cameras), barrier (for AxxonOne integration).

  5. Select the device model.

  6. Indicate the device Serial number (check the Dashboard tab of the device web interface or device box). If you are adding an IP camera, enter any number in this field.

  7. Select a group/subgroup where the device is installed.

  8. If necessary, set location geodata for panels. This data is required for the Link app, when a visitor with a pass (added to Apple Wallet) approaches the available panel (with location), the pass will be automatically shown.

  9. Add a description, if necessary.

  10. Allow remote lock opening (from the device web interface, via API), if necessary. 

  11. Enter network settings for server and panel interaction:

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  • automatic forwarding settings is a feature of automatic creation of automatically creating forwarding rules for apartment group user/s and sending them to device/s. If this feature is enabled, for all groups will be automatically created and applied virtual numbers. When adding a user that has a virtual number/s to a group, forwarding that includes all user numbers is automatically created. In addition, SIP and address settings are also automatically created and sent to the device.
    But if there are troubles with them (e.g., logical addresses are already set for devices manually and do not match created on the server or the Link set and sent SIP settings for connecting to an external address, but internal is required, etc.), it is possible to set and sent the following settings to the device manually: 

    • SIP settings are required for calls via SIP protocol. For correct SIP functioning, you must:  

      • enable SIP;

      • select SIP address type: server URL or server external IP address; 

      • enter SIP server address (realm) that can be represented by both an IP address and a domain name, e.g. gb.sip.bas-ip.com;

      • enter SIP server proxy that can be represented by both an IP address and a domain name, e.g. sip:gb.sip.bas-ip.com. Before the proxy address, you must enter "sip:";

      • server STUN IP address, e.g., stun.l.google.com;

      • port of the STUN server, e.g., 19302;

      • SIP number (login);

      • password for the SIP number;

      • timeout for re-registration to renew the lost connection with the SIP server.

        image-2023-4-28_11-50-16-20240117-185305.png
    • address settings that are required for device correct display in the intercom system and connecting between devices. If you are adding a panel, you must select panel operation mode (more details are here). Building No., Unit No., Floor No., Apartment No. and Device No. must be indicated depending on the device type. 

      image-2023-4-28_11-52-26-20240117-185428.png
  •   for an elevator controller the following settings can be done: 

    • enable/disable sending of settings on the device; 

    • select available mode: Up (an elevator moves only in the upward direction), Down (movement is only in the downward direction), Up and down (both directions are available), Access by identifier (movement only to those floors that are available for the used identifier);

    • select relay type: COM-NO/COM-NC;

    • set the time during which the relay will be switched;

    • set lift release time (during which relay will be closed/opened) for identifier and for API call;

    • enable/disable the switching relay when turning on the device;

    • createa list of floors (depending on the number of available relays) and corresponding relays for a unit;

    • enter Floor No. and Relay No. that connected to each floor at the controller;

    • indicate whether the floor is public or not. Users will always have access to the public floor despite their identifier settings;

    • select apartments located on each floor;

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