All devices (panels, controllers, monitors, etc.) must be added to the Link server to associate physical devices with data on the server. Adding a device to the Link server gives the ability for remote interaction and monitoring.

 In the tab, you can add a new device, check already added device settings, editor deletethem. Also for each device, there is the ability to cope information, start initialization (only for SP-03), restart the task queue, and synchronize device data (to send to a device all information about settings, identifiers, users, etc., that the server has) .   

 Synchronize device data feature can be useful to automatically fill renewed device with existing data. For example, after replacing a broken device.

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For correct server functioning, all devices must be added to the access rules that apply to the corresponding groups. 

For correct server functioning, all devices must be added to the access rules that apply to the corresponding groups. 

How to add a device to the Link server

  1. Go to the Devices tab of the Device management section.

  2. Click the plus icon in the left low corner.

  3. Enter the device name.

  4. Select its type: panel, monitor, access controller, elevator controller, IP camera (for Hikvision cameras), barrier (for AxxonOne integration).

  5. Select the device model.

  6. Indicate the device Serial number (check the Dashboard tab of the device web interface or device box). If you are adding an IP camera, enter any number in this field.

  7. Select a group/subgroup where the device is installed.

  8. If necessary, set location geodata for panels. This data is required for the Link app, when a visitor with a pass (added to Apple Wallet) approaches the available panel (with location), the pass will be automatically shown.

  9. Add a description, if necessary.

  10. Allow remote lock opening (from the device web interface, via API), if necessary. 

  11. Enter network settings for server and panel interaction:

Also, the same network settings as for the server must be entered in the device web interface. The management system must be enabled for the device:

  1. Log in to the device web interface. By default, the username is admin, and the password is 123456.

  2. Go to the Network tab > Management system section.

  3. Select the necessary protocol: HTTP or MQTT (is recommended to use) in the Mode field.

  4. Enter all required data. 

  5. Submit settings.

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 Detailed instructions are here.

  1. If required, configure additional settings in the corresponding section for the panel or IP camera:

For details about the usage of license plates as identifiers, see How to configure license plate recognition.

  1. Click the Save button in the left low corner when all required data will be entered.

Users must be added to the group first, then devices must be added.

If you add devices before adding a user to a group, a feature of automatic creation of forward rules will not work correctly. If you add a device to a group without a user, device virtual number applies to an administrator, but not to the group user. So, the created forwarding queue will include the administrator instead of the user.    

Remote device configuration 

Device basic configurations can be done in the device web interface. And if they are done, there is no need to set them from the Link side. But if some of the following parameters are missed or require corrections, they, also, can be done in the corresponding sections. You must enable the setting section you want to send. 


The following settings can be entered:

Device remote configuration via MQTT  

If your device is added to the Link server and interacts using the MQTT protocol, you can access the device web interface remotely. To do it, in the Device tab clickin the required device row.

As a result, you will be connected to the device web interface.

So, you can configure the required settings without being in the same network segment with the device. When all settings are done, click Stop remote controlling to close the window with the web interface.     

Filter for devices display 

There is a filter by name, device type, and IP domain. So, you can configure a flexible data display and quick search. To do this, you need to click the Add filter button and set the necessary parameters. For some searches, results can equal your search (so to be exactly as you indicate), or they can be less, great than your parameter, or contain (has) it. You can select a few parameters and choose whether the results will match all filters or any of them.

In addition, you can save your search parameters for further use by clicking the corresponding button. All saved parameters are displayed after clicking the Segments button.