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  • Enhanced Security: Prevents unauthorized access and ensures precise control of movement within the building.

  • Ease of Use: Minimizes user actions through automated elevator calls.

  • Flexible Configuration: Suitable for various use cases, including complex facilities with multiple access points and user types.

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Conditions for Proper Operation of the Two-Step Mode

To ensure the two-step mode functions correctly in all scenarios (e.g., opening the door via the Link App, using a QR code, card, or monitor), the following settings must be configured:

  1. The apartment must be added to the panel. This links user actions to specific premises and allows for identifying their access rights.

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titleClick here to view the setup steps

Adding an Apartment:

  1. Go to the Apartments section and click the green New Apartment button.

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  1. In the window that opens, enter all the necessary information to define your apartment's location, then click Confirm to save the apartment.

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  1. A forward associated with the apartment must be configured in the panel. The forward ensures the transmission of identifier data and its linkage to the apartment.

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titleClick here to view the setup steps

Adding a Forward:

  1. Go to the Forward section and click the green New Forward button.

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  1. In the window that opens, enter the apartment number and the forward number, then click Confirm to save and add the forwarding configuration.

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  1. An identifier linked to the apartment must be configured in the system. This identifier defines permissions for elevator operations, including access to specific floors.

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titleClick here to view the setup steps

Adding an identifier:

  1. Go to the panel settings.

  2. Open the Access management section.

  3. Navigate to the Identifiers subsection.

  4. Click New identifier.

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  1. In the newly opened window, fill in the following fields:

    • Apartment number: Specify the apartment number, if applicable.

    • Name: Enter the name of the identifier (e.g., "Owner's card").

    • Identifier affiliation: Select the owner of the identifier (e.g., Owner or Guest).

    • Identifier type: Choose the type of identifier (e.g., Card, Access code, UKEY).

    • Identifier number: Enter a unique identifier number.

  2. If necessary, configure restrictions:

    • Activate Period restriction to limit the identifier's validity period.

    • Activate Passes restriction to set a limit on the number of accesses.

  3. Specify the lock in the Lock # field.

  4. To set time restrictions, go to the TIME PROFILES tab and configure the required parameters.

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  1. Click CONFIRM to save the identifier.

Info

Features of Working with Identifiers

If an apartment has multiple identifiers configured (e.g., a QR code and a card), the panel will send the first identifier in the list to the elevator. Depending on the elevator settings, these identifiers may have different permissions. For example:

  • A QR code allows travel to the 5th floor.

  • A card allows travel to the 10th floor.

When the user opens the door using a QR code, the elevator arrives at the panel's floor and activates the buttons for the 5th floor and public floors. If the user uses a card, the elevator arrives at the panel's floor and activates the buttons for the 10th floor and public floors.

Configuration Steps

In this example, the two-step mode setup is described using an identifier not linked to an apartment. This approach can be useful for testing or specific scenarios. For the correct operation of the feature in real-world conditions, it is recommended to follow the settings provided in the 'Conditions for Proper Operation of the Two-Step Mode' section.

Step 1. Configuring the Panel and Elevator Controller

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titleClick here to view details
  1. Send identifier data
    Activates the transmission of identifier data (e.g., card, code, UKEY) to the elevator controller. This is necessary to grant access to permitted floors based on the identifier settings.

  2. Getting apartment identifier from call
    Allows the panel to determine the apartment identifier associated with the ongoing call. This is used to automatically grant elevator access to the floor linked to that apartment.

  3. Send the elevator to the specified floor when using the identifier
    The elevator is automatically called to the specified floor when the identifier is used (e.g., tapping a card or entering a code).

  4. Send the elevator to the specified floor when the lock is opened from the monitor
    The elevator is called to the panel's floor if the lock is opened via a monitor (e.g., using the Link app or a stationary monitor).

  5. Calling an elevator using a DTMF code
    Enables elevator control using a DTMF code sent through a phone line or audio system.

    • DTMF value: Specifies the code value (in this case, "DC") used to call the elevator.

  6. Monitor secure mode
    Disables the alarm system on the device, allowing normal operation while ensuring system security.

  7. Button pressing function
    Configures the behavior of the call button, providing three possible operation modes:

    • Disabled
      Pressing the button initiates only a regular call to the assigned number without any additional actions.Dispatcher servicea regular call to the assigned number without triggering any additional actions or signals.

    • Help Station
      When this mode is enabled, pressing the button routes the call to a designated help station. This is typically used in cases where immediate assistance is required from on-site personnel or support staff.

    • Dispatcher Service
      In this mode, the panel makes a call to the dispatcher service. The dispatcher is responsible for managing and coordinating responses, providing assistance, or forwarding the call to other relevant services.

    • Rescue serviceService
      This mode is intended specifically for emergency services. Pressing the button will trigger a call to the assigned emergency response team, ensuring timely action in critical situations.

  8. Add elevator numbers
    Allows the addition of elevator numbers for which the specified settings will apply. Numbers are added manually:

    • Place the cursor in the field.

    • Enter the elevator number on the keyboard.

    • Press "Enter".

These settings can be enabled based on the system's usage scenarios. Ensure the parameters match the actual needs of the users.

Send ID Data

Get Apartment Identifier from Call

Call Elevator When Unlocking from Monitor

Call Elevator Using DTMF Code

Behavior

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The elevator is not called to the panel floor, and no floors are available for travel.

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The elevator is not called to the panel floor, and no floors are available for travel.

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The elevator is not called to the panel floor, and no floors are available for travel.

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The elevator is called only when unlocking the door (with or without a call), but no floors are available for travel.

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The elevator is called only using DTMF during a call, but no floors are available for travel.

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The elevator is called only when unlocking the door (with or without a call), but no floors are available for travel.

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The elevator is called only using DTMF during a call, but no floors are available for travel.

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The elevator is not called to the panel floor, and no floors are available for travel.

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The elevator is called only when unlocking the door (with or without a call), but no floors are available for travel.

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The elevator is called only using DTMF (with or without a call), but no floors are available for travel.

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The elevator is called when unlocking the door (with or without a call), and accessible floor buttons light up.

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The elevator is called using DTMF during a call, and accessible floor buttons light up.

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The elevator is called using both the door unlock button and DTMF, and accessible floor buttons light up.

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