For the connection between a device and the BAS-IP Intercom app, you must add your SIP number to the app. The number must differ from the number indicated in the device settings. So, you need to have at least 2 SIP numbers to call from the app to the device and vice versa.
You can register a SIP number with the BAS-IP Intercom app in 2 ways: manually or with the help of remote configuration.
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How to register a SIP number with the BAS-IP Intercom app manually?
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- Open the Assistant menu in the BAS-IP Intercom app.
- Press Fetch Remote Configuration.
- Press Scan QR.
- Log in to your account at the BAS-IP SIP server corresponding to your country and open the Virtual numbers tab.
- Choose the number you want to add to the app and click App settings.
- With the help of BAS-IP Intercom, scan the QR code on the app settings page.
- After pressing Fetch and Apply in the Intercom app, all information about the SIP number will be automatically added to the app. As a result, the number will be registered and ready to use.
- When all steps are completed, the Registered status will be displayed at the top of the app. Also, the number and SIP server will be shown in the account information.
