Call menu

Owned by BAS-IP (Unlicensed)
Last updated: Dec 06, 2023
5 min read

On the main desktop, next to the call icon, you can check the number of missed calls. 

By pressing the icon, the call history is displayed:

Icons meaning:

- missed call; 

- оutgoing call;

- incoming call;



An entry about a call contains the following info:

  • date and time when a call was made;

  • subscriber number;

  • сonversation duration.

 To open additional options, tap the entry.

With the button in the lower right corner of the screen, you can open the keypad for dialing the number.

By pressing this button for a few seconds, you can clear the call history.

Icons meaning:

 - to call the selected number;

- to view photos/videos taken during the call;

- to save photos/videos taken during the call to SD card;

- to delete the entry;

Call display 

During the incoming call, the following screen will be displayed: 



Icons meaning:

- to answer a call;

- to decline a call/end a conversation;

- to open the keyboard;

- to open the lock/s; 

- to turn on/off the microphone;

- to record the video of the conversation;

- to take a photo of the screen;

If the EVRC-IP is installed in your house, you can call the elevator from the monitor during the conversation between the monitor and the panel (more details here). If you hold lock Key 1/Key 2, the elevator call button will appear. The elevator will be called to the floor where the panel is installed to move up/down;

Contacts

For quick access, you can save up to 10,000 contacts. They can be inner numbers of panels, concierges, another monitors or SIP number of any device. You can add contacts in this monitor menu or in the web interface.

How to add contact via a monitor

  1. Open the Call menu and go to the Contacts tab. 

  2. Press plus icon in the left low corner.

  3. Enter contact name.

  4. Specify number type: inner or SIP (required for entering a number in the correct format).

  5. Select device type: multi-apartment panel, individual panel, or regular device (monitor or any other device). This data is also necessary for the correct contact display in various sections of the monitor.

  6. Enter a number in the corresponding format.

Number formats:

An inner number of a multi-apartment panel consists of Building No., Unit No., and Device No. For example, 0001-01-1 is the number of the panel located in the 1st unit of building No. 1. 

An inner number of an individual panel consists of Building No., Unit No., Floor No., Apartment No., and Device No. For example, 001-01-02-04-1 is the number of the first individual panel located in apartment No. 4 on the 2nd floor of the first unit of building No. 1.

An inner number of a regular device consists of Building No., Unit No., Floor No., and Apartment No. For example, 0001-01-00-01 is the number of the monitor located in the 1st apartment on the 1st floor in the 1st unit of the 1st house.  

SIP number must be entered in the format sip:callee SIP number@address of the SIP server or device IP address. For example, sip:3925@us.sip.bas-ip.com, where 3925 is a SIP number, us.sip.bas-ip.com is the address of the SIP server.

7. You also have several additional options:

  • to add the contact to favorites and it will be displayed at the top of the list;

  • to add the contact to blacklist and do not receive notifications about calls from this contact (but call will be displayed as missed in the list); 

  • to accept calls from this contact automatically (autoanswer);

  • for multi-apartment and individual panels, you can select the Use as default option. In this mode, the selected panel will be displayed by default when opening panel monitoring menu.

  1. Press Add contact after entering all the required data. 

If you tap a contact card, its detailed info will be displayed.

By pressing the star icon, you can add a contact to favorites so that it appears at the top of your contacts list.

Press the button with three dots, to edit or delete a contact. 

To make a call, press the call button on the right. 

Contacts search 

To quickly find a required contact, enter its name in the search bar.

Devices 

This menu displays additional monitors that have the same logical address but different device numbers.

If you press the button in the upper left corner near the device, the menu for editing the name will be displayed. In the new window, you can enter the name of the additional monitor you want to display.

After pressing the Apply changes button, the updated device name will be displayed. You can also refresh the page by dragging the page down.

By pressing the Delete button (in the lower right corner), you can restore the default device names.