Contacts

In this section or using a monitor, you can save up to 10,000 contacts for quick access to them. They can be inner numbers of panels, concierges, other monitors, or the SIP numbers of any device. 

How to add contacts via the web interface

  1. Log in to the device web interface. By default, the username is admin, and the password is 123456.

  2. Go to the Contacts tab.

  3. Click Add number. 

  4. Enter contact name.

  5. For different devices, you need to enter different data, so select the device type: multi-apartment panel, individual panel, or regular number (monitor or any other device). This data is also necessary for the correct contact display in various sections of the monitor. 

  6. Specify number type: inner or SIP (required for entering a number in the correct format).

  1. Enter a number in the corresponding format.

Number formats:

An inner number of a multi-apartment panel consists of Building No., Unit No., and Device No. For example, 0001-01-1 is the number of the panel located in the 1st unit of building No. 1. 

An inner number of an individual panel consists of Building No., Unit No., Floor No., Apartment No., and Device No. For example, 0001-01-02-04-1 is the number of the first individual panel located in apartment No. 4 on the 2nd floor of the first unit of building No. 1.

An inner number of a regular device consists of Building No., Unit No., Floor No., and Apartment No. For example, 0001-01-00-01 is the number of the monitor located in the 1st apartment on the 1st floor in the 1st unit of the 1st house.  

SIP number must be entered in the format sip:callee SIP number@address of the SIP server or device IP address. For example, sip:3925@us.sip.bas-ip.com, where 3925 is a SIP number, us.sip.bas-ip.com is the address of the SIP server.

  1. You also have several additional options:

  • to add the contact to favorites and it will be displayed at the top of the list;

  • to add the contact to the blacklist and not receive notifications about calls from this contact (but a call will be displayed as missed in the list); 

  • to accept calls from this contact automatically (autoanswer);

  • for multi-apartment and individual panels, you can select the Use as default option. In this mode, the selected panel will be displayed by default when opening panel monitoring menu.

  1. Click Confirm after entering all the required data. 

If necessary, you can delete or edit the selected contacts.