It is also possible to create forward rules in the corresponding tab. The following options are available: to forward calls (from devices/users added to the group) immediately to all indicated in the call queue field/s numbers simultaneously; to forward calls to indicated in the call queue number/s if there is no answer; to set the time (5-30 sec) after which the call will be forwarded if there is no answer; add number/numbers (to which the call will be forwarded) to the call queue from the virtual number list; to set call duration by clicking the Gear button; to set days and time when the forward is valid by clicking the Gear button; forward calls to indicated in the call queue field/s numbers if the primary number is busy or an error occurs.
You can get numbers for calls and forwardings in the Virtual numbers tab (if you have the corresponding license). | 
