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To make a call between a panel and an indoor video entry phone (monitor) by pressing the button of the required apartment or entering its number, the panel and the monitor must have the same building and unit number in apartment settings. Also for monitors, you must indicate corresponding information about the floor, apartment, and device number.
If there is no monitor, it is turned off or such settings are missing, you must make forward queues for apartments to redirect calls to IP addresses or SIP numbers.
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During a call, the entrance panel checks its forwarding queue only when it fails to find any monitors according to the entered values of the building, unit, floor, and apartment. Suppose you want to enable the Forwarding from the beginning (without searching the corresponding monitor via the internal protocol). In that case, you need to set different logical addresses for the panel and the monitor. For a detailed explanation of the correct logical address configuration, please refer to the Forwarding from the entrance panel article.
Forward settings
Two forwarding modes are available:
all at once: the call is made to all numbers simultaneously.
one by one: the call is made to the numbers in turn with a 20-second delay.
How to make a new forward queue
Log in to the entrance panel web interface. By default, the username is admin, the password is 123456.
Open the Forward tab and click New Forward.
Enter the Apartment Number for which you are configuring forwarding.
For BI panels values of floor and apartment are hardcoded for each button. The floor parameters are always equal to 0. The apartment number corresponds to the button number, so the 1st button will call apartment number 1, while the 12th button will call apartment number 12.
Enter the Forward Number (directions for call forwarding). You can add up to 8 numbers for forwarding. Calls can be made both via P2P and via the SIP protocol.
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Format for calls via P2P: Two formats for numbers are available:
Format for calls to SP-02 is:
Format for calls via SIP:
You can also use the short form and enter only the callee SIP number of the called device ("sip:" at the beginning and the SIP server address can be skipped). So, it is enough to enter 5588. For the forwarding correct function, the SIP numbers in one queue must be registered on the same SIP server. For example, forwarding will work for your SIP numbers registered on the us.sip.bas-ip.com server. |
Save the forward queue by clicking Confirm.
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Forwarding will work correctly even if numbers for both P2P and SIP calls are entered in the same queue. |
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