Intercom

Owned by BAS-IP (Unlicensed)
Last updated: Jul 01, 2024
3 min read

In the tab, you have access to communication, logical address, SIP, and DTMF settings. These settings can be set both in this tab and via the monitor settings.

Address Settings 

For correct device functioning, you must enter information about its logical address. The logical address is used to automatically synchronize and search for other devices in the network and is also necessary to provide a connection between them (more information about logical address formation find here). 

You must enter the concierge device number in the system. If you have 1 concierge monitor enter 0 for the device number. If you have more then the numbering must start with 0 and end with 8. 

SIP Settings

These settings are required for the correct work of calls via SIP protocol. If you use the BAS-IP Link server we recommend configuring SIP settings remotely using the Link (via MQTT protocol) and then sending them to the device. 

Step-by-step guide on how to get SIP nubmers and configure a monitor for SIP calls if you use BAS-IP SIP server you can find here.

To configure SIP calls for the panel, you must enable device SIP registration and enter the following parameters: 

  • SIP server proxy that can be represented by both an IP address and a domain name.

Data format:

Before the proxy address, you must enter "sip:", e.g. sip:us.sip.bas-ip.com. A full list of BAS-IP servers for each country is available here. 

  • SIP server address that can be represented by both an IP address and a domain name, e.g. us.sip.bas-ip.com.

  • server STUN IP address. For example, stun.l.google.com;

  • port of the STUN server;

Note:

19302 port is used for the Google STUN server.

  • transport type: UDP/TCP/TLS;

Note:

UDP is good for speed and efficiency.

TCP is great for reliable IP-packet delivery. 

TLS is best for encryption, authentication, data integrity, and secure SIP trunking. 

  • maximum talk timeout;

  • user SIP number;

  • SIP user ID (optional);

  • password for the SIP number.

You can enable/disable SIP early media. If the connection with the SIP server is lost, it will be automatically renewed. You can set the re-registration interval (from 30-900 seconds) between attempts to renew the connection.

DTMF 

In the menu, you can change the DTMF code, entering which the lock will be opened. Code length is up to 4 characters. 

In the section, you can configure:

  • lock #1 name that is displayed during a call;

  • enabling/disabling opening the lock before answering a call when pressing the unlock button (works via internal protocol);

  • set DTMF code for lock #1 (if default value is disabled). 

If you have 2 locks (e.g. with the help of the SH-42 module), you also can: 

  • enable/disable second lock functioning;

  • enter lock #2 name that is displayed during a call;

  • set DTMF code for lock #2. 

Advanced Intercom settings

In this section, you can enable/disable the following features:

  • turning on/off the monitor camera;

  • enabling/disabling the feature of automatic call acceptance by the monitor in the absence of the answer. If there is no response within 30 seconds, the monitor will start recording a message from the visitor (answerphone feature);

  • enabling/disabling all incoming calls autoanswer;

  • enabling/disabling auto hung up in 3 seconds after pressing the Open button during a call;

  • enabling/disabling the lock protection from accidental opening. A user password will be required to open the lock during a call;