The registration on the SaaS server depends on the user profile.
The distributors (company administrators) first need to be created on the server by the support managers, and then sent the invitation.
The dealers (site administrators) and end users can register via the invitation (individual invite or mass-generated invite links) or self-registration.
The concierges are invited for the concierge role by the site administrators.
Company administrator self-registration
The company administrator must use the web interface for the registration and complete the following steps:
The server administrator must create a new user in the server web interface and sends a confirmation email to you.
After receiving the invitation, follow the link in the email.
The form that appear will have the email provided by the user earlier and it can be edited, or a new address must be added. if not specified earlier. The email is required to send the verification code.
Create and confirm a password (if you use the email provided earlier, no need to add the password).
Press Enter. You will join the server as the company admin for the group you were added to earlier.
On first entry, the pop-up will appear including the QR-links to the mobile apps.
Site administrator self-registration
To be able to register as the site administrator. the server administration must enable the option when setting up the company.
To self-register as the site administrator, do the following:
Open the registration form on the BAS-IP site
Pick the site administrator from the type of registration dropdown menu
Provide the organization name that will also serve as the name of the site administrator’s group
Specify the email address, create and confirm the password and agree to the terms & conditions
The confirmation email will be sent to you. You need to confirm the registration either following the link in the email or pasting the confirmation code from the email into the registration form
On first entry, the pop-up will appear including the QR-links to the mobile apps.
User self-registration
To be able to register as the user the server administration must enable the option when setting up the company.
To self-register as the user, do the following:
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Open the registration form on the BAS-IP site
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Pick the user from the type of registration dropdown menu
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Provide the organization name that will also serve as the name of the user’s subgroup
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Specify the email address, create and confirm the password and agree to the terms & conditions
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The confirmation email will be sent to you. You need to confirm the registration either following the link in the email or pasting the confirmation code from the email into the registration form
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In the BAS-IP Link system, registration is the first step to accessing features and organizing a structured user environment. The platform offers self-registration and invitation-based methods to support roles like dealers, distributors, and end-users. Each method integrates users into the system with clear links to their projects or organizations. This section explains the registration process and key steps for setting up accounts.
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Selecting a Server Region
Users can select one of several server regions for optimal performance. The choice of server depends on the user's geographic location and affects connection speed and stability.
Europe: eu.bas-ip.link
United States: usa.bas-ip.link
Asia: as.bas-ip.link
To start the registration process, select the server corresponding to your region and follow the provided link.
Self-Registration Process
Self-registration allows users to create an account on the platform without the need for an invitation. During registration, the user selects a regional server, completes a form, and gains access to their project. This method is suitable for dealers, installers, and private users, enabling them to start working immediately.
Go to the required server.
In the opened window, select the Registration block at the bottom of the screen.
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Select the user type from the dropdown menu: "Dealer/Installer" or "Private User".
Enter your full name.
Specify the name of the object. Based on this name, a group will be automatically created, and you will become its administrator:
Dealers should use their company’s actual name to make it easier to identify their businesses by server administrators and support. Private users should use the name of their housing complex. administrative or business entities that will use the system.
Enter a valid email address.
Create and confirm a password.
Accept the terms & conditions.
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Before clicking Next, ensure that all entered information (name, email, object name) is correct. Errors at this stage may result in issues with account access or identification. |
Review the entered data and click Next to proceed to email confirmation.
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Check your email and find the confirmation message. To complete the registration, enter the code from the email into the appropriate field.
Click Apply to finalize the registration.
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You can also confirm your registration by clicking thelink in the email or scanning the QR code to access your new profile through the Link mobile app.
Distributor Registration Process
Registering as a distributor in the BAS-IP Link Cloud system involves two steps: initial registration as a dealer and subsequent role modification through the sales department. This ensures proper account setup and integration of the distributor into the workflow.
After registering as a dealer, inform your BAS-IP sales manager about your intention to become a distributor.
Provide the manager with the following information:
The email used during registration.
A brief description of your company.
The manager will review the provided details and forward the request to an engineer to update your role.
Once the request is processed, you will receive confirmation of the completed process from your manager.
Registration via invitation
Administrators in the BAS-IP Link Cloud system, such as distributors, dealers, and installers, can invite users by creating accounts for them and assigning appropriate roles. This process helps efficiently organize access to projects, whether managing dealers, residents, or other participants. This section outlines the steps for adding new users and assigning their roles within the system.
How a Distributor Can Register a Dealer
Distributors can invite new dealers and link their accounts to the appropriate projects. To invite a dealer, you need to create a user and fill in all the required information.
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You can find information about assigning users to groups and their roles in the Profiles section, while details on creating and managing projects are available in the Object Groups section. These resources will help you set up access correctly and organize your project structure effectively. |
Go to the User tab in the User Management section.
Click the plus icon in the lower-right corner.
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In the opened window, enter the user's name.
Add a user photo if necessary.
Select the profilefrom created to give the user the required permissions.
Enter the user email to send the registration link.
Enter user phone number if necessary.
If required, select a marker for the user.
If necessary, enter the user address.
Add a user (with the help of the search button) to a corresponding groupor create a new one for this user (with the help of the plus icon).
Select (with the help of the search button) from already added or create access restrictions. After clicking the plus icon you will be redirected to the corresponding tab where it is possible to create restrictions.
Select (with the help of the search button) the identifier/s available for the user.
Be sure that the Send registration invitation option is enabled.
Click the Save button in the right low corner when all necessary data is entered.
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Completing Dealer Registration
After adding a new user, an email with instructions for completing the registration will be sent to the provided address.
Follow the link in the email to open the registration completion form.
Create and enter a password, then confirm it.
Review the terms & conditions and accept them.
Click the Register button to complete the registration process and gain access to the system.
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Once registration is complete, you will be automatically redirected to the Link platform.
How a Distributor or Dealer Can Register Users
As a dealer or distributor, you can add users to a project or group with assigned roles (e.g., concierge, user, or custom roles). This helps efficiently organize access to the system and distribute permissions according to their responsibilities.
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You can find information about assigning users to groups and their roles in the Profiles section, while details on creating and managing projects are available in the Object Groups section. These resources will help you set up access correctly and organize your project structure effectively. |
Open the User tab in the User Management section.
Click the plus icon in the lower-right corner.
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In the opened window, fill in the required fields, similar to the process of inviting a dealer to a project, and assign the role User to the new user.
After completing the fields, click the save icon in the lower-right corner to add the user and send them a registration invitation.
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Completing User Registration
After adding a user to the project, an email with instructions for completing registration will be sent to the provided address. This example describes the process of completing registration via the Link mobile App.
Open the Link App on your device.
On the main page, tap the “I have an invitation” button.
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Select the required server region on the next page.
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Enter the confirmation code sent to the specified email or scan the QR code from the email. Then tap “Next”.
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In the following window, create a password, re-enter it for confirmation, and tap “Next”
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Once completed, you will be automatically redirected to the main menu of the Link App.