Profiles
The system provides user groups with varying access levels for resource management and security, allowing permissions to be tailored to tasks—from administration to resident interactions. Not every user requires full access to all menus and settings of the Link server. In this section, you can create profiles (roles) with specific permissions, which will apply to all users within that role.
Below is a description of the available roles and their functions.
Server administrator: Full access to manage all aspects of the server. This role is held by the distributor and includes creating and editing user groups and roles, managing all objects, including rooms, virtual numbers, and devices. The Server Administrator has access to all server data, including logs and archives, and is responsible for backups, data recovery, security settings, and system audits.
Group administrator: Limited management rights within the company's resources. This role is performed by the dealer designated by the distributor. The Group Administrator can manage assigned resources, such as rooms and devices, view and edit data within their group and subordinate groups, and control room bookings and access to facilities. Group Administrator permissions are determined by Server Administrator and are restricted by hierarchy.
User: Standard user access to a personal account. The User can configure their profile, view their devices and bookings, create guest passes, and receive messages. Access is limited to personal settings and interaction with shared functions without control over system parameters.
Concierge: A role for interacting with residents and guests. The Concierge manages resident groups, sends announcements and messages, controls room bookings and access to facilities, and has access to group information and devices to ensure security and communication.
Permissions Table for Each Role
The table provides a detailed overview of the access permissions and capabilities assigned to each role within the system. It helps administrators understand the specific permissions granted to roles such as Server Administrator, Group Administrator, User, and Concierge, ensuring clear visibility into each role's capabilities and limitations. Use this table as a reference to configure and manage roles according to project requirements.
In the table below, important role permissions are specified. Click to view.
How to obtain each role
In the self-host version of the system, roles can only be assigned by the Server Administrator (distributor) or the Group Administrator (dealer). Users cannot register independently or select their own roles; all roles are assigned according to permissions set by the administrator.
Server Administrator: Assigned by and exclusive to the distributor. This role has the highest level of control, including managing permissions for all other roles.
Group Administrator: Assigned by the distributor to the dealer. Responsible for managing resources and users within their assigned area.
User: Assigned by either the Server Administrator or Group Administrator. This role grants standard access to a personal account with limited control over system functions.
Concierge: Assigned by either the Server Administrator or Site Administrator. This role is tailored for assisting guests or managing front-desk operations, with permissions defined by the organization.
If a user needs a role change or permission update, they should contact their administrator directly.
Be aware that when a Server Administrator modifies role permissions, these changes apply to all users assigned to that role.
To avoid affecting existing users, consider creating a custom role with specific permissions to meet organizational needs.
How to create a role
In addition to the standard roles available on the server, there may be situations where a customized set of permissions is needed. Creating a new role manually allows administrators to tailor permissions to specific needs, providing greater flexibility in managing access and responsibilities.
For example, if a role similar to the Group Administrator is required but with more restricted access, such as limiting the ability to edit user accounts, a custom role can be created to meet these exact requirements.
By creating unique roles, administrators can ensure that access is aligned precisely with organizational needs, while maintaining control over each user's permissions.
To create a new role, follow these steps:
Open the Profiles tab in the User Management section.
Click the ➕ icon in the lower-right corner to start creating a role.
In the window that opens, enter the Name of the role, and add a Description if necessary.
In the Available Profiles section, select the profiles that users with this role will be able to edit.
In the Permissions section, check all necessary permissions that will be available for this role.
If you are unsure which permissions to assign, open any built-in role in the Profiles tab to explore its configuration. You can use it as a reference and manually replicate the relevant permissions in your custom role.
Once all required permissions are selected, click the Save icon in the lower-right corner of the screen.
After saving, you will be returned to the main screen of the Profiles section, where all roles, including the newly created one, will be displayed. On this screen, you can edit, delete, and filter roles by name.
Assigning Roles to Users
To assign a specific role to a user, follow these steps:
Go to the Users section.
Click the ➕ icon in the lower-right corner to create a new user profile, or open an existing user profile via the 🖍 icon to update their role.
In the Profiles dropdown menu, select the appropriate system or custom role for the user.
Once all necessary settings are configured and the role is assigned, click the Save icon in the lower-right corner to complete the setup.
After creating and configuring the profile, you will be redirected to the User Management section. Here, the administrator will see a list of users they have permission to manage, along with their assigned roles — no need to open each profile.
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