Registration in the service

BAS-IP SIP service has 3 global regions (Asia, the USA, and Europe) and includes servers for corresponding countries. For correct SIP calls operation, you must register an account at your country server and provide these data for devices and BAS-IP Intercom settings. Residents of apartments and residential complexes can get information about the SIP server on which their account is registered from the management company. 

Detailed steps for indoor video entry phone (monitor) and entrance panel settings are given further. 

If your devices work through the sip.bas-ip.com server and a concrete country is chosen in the BAS-IP Intercom app (not Custom Domain), you have to reconfigure your devices. Otherwise, you will be unable to receive calls. Check the article for details.

How to register for the SIP service? 

  1. Open the SIP server web page. URL depends on your country and check here. For example, United Kingdom residents must register at gb.sip.bas-ip.com

It is crucial that the SIP server where you register coincides with the country you will choose later in the BAS-IP Intercom app.   

The following interface will be displayed in the browser:

2. To open the registration form, click Sign up

3. Enter your current email, create a password and confirm it by re-entering.

4. Click Create.

5. Go to your email to confirm a new account.

6. Follow the link from the letter (the system will send it automatically).

Your account will be considered inactive without confirmation.

7. After confirming the account, you can enter it. 

8. In a new tab click Sign in and enter your email and password for authorization.