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General questions
Questions about indoor video entry phones (monitor)
Questions about panels
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How to change the Wiegand type of panel reader?
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How to configure a simultaneous call from a panel to 2 concierge terminals via P2P?
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How to configure the AV-04AFD entrance panel to make emergency calls to rescue services?
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How to configure two locks control at an entrance panel?
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How to configure two-way video during the call
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How to customize sounds at multi-apartment entrance panels?
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How to set up and use UKEY to open two locks?
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How to factory reset an RFID reader of entrance panels?
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How to make AV-07B/T dictate its IP address?
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How to take incoming calls from an panel to a smartphone through the Internet anywhere in the world? What’s required?
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Is it possible to connect an individual entrance panel with a monitor directly, without a network switch?
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Is it possible to connect an IP camera to the entrance panel for license plates scanning?
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Is it possible to install a network reader with an embedded controller CR-02BD or an entrance panel outside?
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Is it possible to transfer Face ID to third-party readers or PACS (Access Control) via the Wiegand interface?
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What card formats do BAS-IP panels compatible with?
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What individual entrance panels have the Wiegand interface?
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What to do if a panel reads keychains SH-02 with the same code while adding them as identifiers?
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What to do if I can not import identifiers from the backup to multi-apartment entrance panels?
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What to do if the video before the answer does not work at АV-07В/Т after the firmware update?
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Can I get the video during the call from panel to IP phone?
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What is the maximum length of wires connected to RS485+ and RS485- contacts?
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What SIP protocol version is used?
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What audio codecs are supported?
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What video codec is supported?
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How is DTMF transmitted?
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What signaling ports are used?
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What is the range of RTP ports used?
Questions about accessories
Questions about BAS-IP services and software
Questions about mobile apps (Link, Intercom, UKEY)
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BAS-IP (Unlicensed)
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BAS-IP (Unlicensed)
Last updated:
Dec 27, 2023
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