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Profiles

Profiles

The system provides user groups with varying access levels for resource management and security, allowing permissions to be tailored to tasks—from administration to resident interactions. Not every user requires full access to all menus and settings of the Link server. In this section, you can create profiles (roles) with specific permissions, which will apply to all users within that role.

Below is a description of the available roles and their functions.

  • Server administrator: Full access to manage all aspects of the server. This role is held by the distributor and includes creating and editing user groups and roles, managing all objects, including rooms, virtual numbers, and devices. The Server Administrator has access to all server data, including logs and archives, and is responsible for backups, data recovery, security settings, and system audits.

  • Group administrator: Limited management rights within the company's resources. This role is performed by the dealer designated by the distributor. The Site Administrator can manage assigned resources, such as rooms and devices, view and edit data within their group and subordinate groups, and control room bookings and access to facilities. Site Administrator permissions are determined by senior administrators and are restricted by hierarchy.

  • User: Standard user access to a personal account. The User can confi gure their profile, view their devices and bookings, create guest passes, and receive messages. Access is limited to personal settings and interaction with shared functions without control over system parameters.

  • Concierge: A role for interacting with residents and guests. The Concierge manages resident groups, sends announcements and messages, controls room bookings and access to facilities, and has access to group information and devices to ensure security and communication.

 

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Permissions Table for Each Role

The table provides a detailed overview of the access permissions and capabilities assigned to each role within the system. It helps administrators understand the specific permissions granted to roles such as Server Administrator, Group Administrator, User, and Concierge, ensuring clear visibility into each role's capabilities and limitations. Use this table as a reference to configure and manage roles according to project requirements.

In the table below, important role permissions are specified. Click to view.

Permissions

Server administrator

Group administrator

Concierge

User

Permissions

Server administrator

Group administrator

Concierge

User

UKEY2

 

 

 

 

Can view UKEY2

+

Amenities reservation

 

 

 

 

Can create amenities

+

+

Can view all amenities

+

Can view amenities from their group

+

+

+

Can view amenities from descendant groups

+

+

+

Can view their own amenities

+

+

+

Can edit all amenities

+

Can edit amenities from their group

+

+

+

Can edit amenities from descendant groups

+

+

+

Can edit their own amenities

+

+

+

Can delete all amenities

+

Can delete amenities from their group

+

+

+

Can delete amenities from descendant groups

+

+

+

Can delete their own amenities

+

+

+

Can view all amenity reservations

+

Can view amenity reservations from their group

+

+

+

Can view amenity reservations from descendant groups

+

+

+

Can view their own amenity reservations

+

+

+

Can create amenity reservations

+

+

+

Can edit all amenity reservations

+

Can edit amenity reservations from their group

+

+

+

Can edit amenity reservations from descendant groups

+

+

+

Can edit their own amenity reservations

+

+

+

Can view logs of all amenity reservations

+

Can view amenity reservation logs from their group

+

+

+

Can view amenity reservation logs from descendant groups

+

+

+

Can view logs of their own amenity reservations

+

+

+

Virtual numbers

 

 

 

 

Can edit available virtual numbers

+

+

Can delete available virtual numbers

+

+

Can activate available virtual numbers

+

+

—-

Can create virtual numbers

+

+

Can view virtual numbers of their group

+

+

+

+

Can view virtual numbers of descendant groups

+

+

+

Can view all virtual numbers on the server

+

--

Groups

 

 

 

 

Can create root groups

+

Can create descendant groups

+

+

Can view all groups on the server

+

Can view residential complex/maintenance organization information settings of available groups

+

+

Can view residential complex/maintenance organization information in the mobile app

+

+

+

+

Can edit residential complex/maintenance organization information settings of available groups

+

+

Can view email templates of available groups

+

+

Can edit email templates of available groups

+

+

Can edit all groups on the server

+

Can edit descendant groups

+

+

Can edit basic parameters of their own group

+

--

Can manage users of their own group

+

+

Can manage access rules of their own group

+

+

Can manage devices of their own group

+

+

Can manage guest access of their own group

+

+

Can manage SIP trunks of their own group

+

+

Can manage forwarding settings of their own group

+

+

Can delete all groups on the server

+

Can delete their own groups

+

+

Calls

 

 

 

 

Can call numbers in their group

+

+

+

+

Can call numbers of descendant groups

+

+

+

Can call all numbers on the server

+

Can intercept calls like a concierge

+

+

+

Can receive calls from users of descendant groups

+

+

+

Can call to intercom

+

+

+

+

Identifiers

 

 

 

 

Can view identifiers of their group

+

+

+

Can view identifiers of descendant groups

+

+

Can view all identifiers on the server

+

Can create identifiers

+

+

Can delete available identifiers

+

+

Can edit available identifiers

+

+

Can view ACS logs by identifiers of available devices

+

+

Can create guest identifiers

+

+

+

Can import identifiers

+

+

Can export identifiers

+

+

Call History

 

 

 

 

Can view call history of their group numbers

+

+

+

+

Can view call history of descendant group numbers

+

+

Can view call history of all numbers on the server

+

Elevators

 

 

 

 

Can create elevators

+

+

Can edit available elevators

+

+

Can remove available elevators

+

+

Can view available elevators and access rules

+

+

+

Can view all elevators on the server

+

Can view all access rules for elevators

+

Licenses

 

 

 

 

Can view the license settings of their group

+

+

Can view the license settings of descendant groups

+

+

Can view the license settings of all groups on the server

+

Can edit the license settings of their group

+

Can edit the license settings of descendant groups

+

+

Can edit the license settings of all groups on the server

+

Can view the license settings of available users

+

+

--

Can edit the license settings of available users

+

+

--

Can view server licenses

+

Can edit server licenses

+

Markers

 

 

 

 

Can view available markers

+

+

+

Can create markers

+

+

Can edit available markers

+

+

Can delete available markers

+

+

Can apply available markers

+

+

Can view all markers on the server