Mail Templates

Customize the emails your users receive — from registration invites and password recovery to license expiry alerts. Tailor the tone, content, and formatting to match your branding or project needs.

You can also add helpful context — such as the name of a residential area, address, or custom instructions.

How to create a mail template

Go to the Settings → General → Mail Templates tab.
Click ➕ icon in the lower-right corner.
Select the Mail type you want to edit.
Make necessary changes to the mail subject and body. HTML language is used for markup.

The system marks mandatory fields — they turn red if not included.

Required fields vary depending on the mail type. These may include markers like :email, :link, :token, :reset_token, :code_life_time, :group_list and others.

📆 The :code_life_time field shows the validity period of the code or invitation. The value is set by the system and typically equals 7 days.

Click Preview mail to check how it looks. You can also enter an email address to send a test version.
Click Confirm when all required fields are filled.

When you create a custom template, it replaces the default email for that mail type.
If you want to use the default email again, simply delete your custom template from the list.