Profіles
The system provides user groups with varying access levels for resource management and security, allowing permissions to be tailored to tasks — from administration to resident interactions. Not every user requires full access to all menus and settings of the Link server. In this section, you can create profiles (roles) with specific permissions, which will apply to all users within that role.
Below is a description of the available roles and their functions:
Company administrator: Responsible for high-level management within the company. They can create subgroups, assign administrators, distribute licenses among users, and configure company-wide settings. This role includes the ability to set access restrictions for subordinate roles like the Site Administrator, ensuring resource management and security.
Site administrator: Has limited management rights within company resources, including managing rooms, devices, and bookings. Permissions are defined by senior administrators. This role can be assigned to Dealers, with limited access to site resources; Installers, managing device settings; Managing Companies, with access to site-level resources and control over access settings; and Private Clients, with access to personal settings and bookings.
User: Standard user access to a personal account. The User can configure their profile, view their devices and bookings, create guest passes, and receive messages. Access is limited to personal settings and interaction with shared functions without control over system parameters.
Concierge: A role for interacting with residents and guests. The Concierge manages resident groups, sends announcements and messages, controls room bookings and access to facilities, and has access to group information and devices to ensure security and communication.
How to obtain each role
Company Administrator: Access to this role can only be obtained after completing validation with our technical support. Once validated, the necessary permissions are granted.
Site Administrator: There are two ways to obtain this role:
Invitation: The Company Administrator invites the user to a specific group in the Object Group section;
Self-selection: During registration, the user can choose this role, labeled as Dealer/Installer or Private Client.
Concierge: The Concierge role is assigned manually by the group administrator. To do this, the administrator uses the New User dropdown and selects the Concierge role from previously added roles in the Profiles section.
User: a resident of a building with limited access to personal settings. Cannot manage server settings or perform administrative tasks. There are two ways to add this role:
System invitation: After the administrator adds the user to the system, they receive an email with instructions to complete registration in the Link app;
Family invitation: Alternatively, the main user of a family group can invite another user via the mobile app. The invited user receives a QR code to activate their profile.
Permissions table for each role
In the table below, important role permissions are specified. Click to view.