How to distribute licenses across group levels?
- Karyna Kompaniiets
- Vladislav Turzai (Unlicensed)
Let’s explore how to manage and distribute licenses across different levels of the BAS-IP group hierarchy — from company-wide configurations to individual apartments and user assignments.
Hierarchy and License Distribution Levels
In BAS-IP Link, licenses are distributed at two levels: groups and users (as refinements).
A license is always assigned to a group — such as a building, apartment, or project — and defines the total available features, duration, and quantity.
Users inherit license access from their assigned group, but additional user-level settings allow administrators to limit feature access or reduce usage within the group’s total license pool.
Licenses are not automatically distributed between subgroups or nested levels. Only group-level and user-level license management is supported.
You can manage licenses at the following group levels:
Site level — used by distributors acting as site administrators to define the total license availability for their partner structure. Although the distributor holds company-level admin rights, license management is performed within specific project groups created for each partner;
Building level — used by dealers, installers, or property management companies to allocate licenses for a specific site or facility. This can include residential buildings, offices, hospitals, or other object types;
Group level (e.g., apartment or project unit) — managed by installers or building administrators, who define how many licenses are available to end users.
Once licenses are assigned at the group level, you can distribute them to users:
Users — receive licenses based on the settings of their assigned group, such as an apartment or office.
Licenses are not configured independently at the user level but are allocated from group limits.
Distributors — License Management at Site Level
Company administrators can issue licenses to their dealer partners or site administrators:
Go to the Object groups tab under User management.
Find the partner group (project) that should receive the license.
Click the ••• next to the partner group and select Edit.
Open the Licenses section and check the Enable restriction.
Optionally configure expiration reminders to notify users or admins before the license expires. You can customize how early the reminder is sent and how often it repeats: once, daily, weekly. To adjust the message content, use the Mail Templates.
Click Add new license.
Select the license type: Basic or Plus.
Review feature limits: mobile apps, SIP trunks, and other available options.
These limits are predefined in the license and cannot be changed in the Cloud version.
Set the License validity period.
Click 💾 Save icon in the lower-right corner.
Dealers — License Allocation at Building Level
Dealers or site administrators receive license limits from their distributor and allocate them to child groups within their own structure.
Go to the Object groups tab under User management.
Find the building or child group you want to assign a license to.
You can only assign licenses to groups one level below your own — not to the group you’re currently in.
Select the building or project group, click ••• and choose Edit.
Go to Licenses section and check the Enable restriction.
Optionally set reminders and add a license.
Enter the number of licenses and set the validity period.
Click 💾 Save icon in the lower-right corner.
You can’t assign more licenses than are available in the parent group. License periods must also fall within the parent group’s validity range.
Use the License status section at the bottom of the Licenses tab to track used and available limits. It shows the current total, used count, remaining quantity, and expiration details for each feature.
End Users — License Limits for Apartments
Apartments must have assigned licenses to enable access to features like mobile apps or SIP calls for all residents at once. Each apartment receives licenses from its parent group and cannot exceed the total limit set at the building level.
For example, if the building has 10 mobile app licenses, an apartment can be assigned any number up to 10, depending on distribution needs.
Go to the Object groups tab under User management.
Navigate to the apartment group and select Edit.
Go to Licenses section and check the Enable restriction.
Optionally enable expiration reminders.
Add a license and configure limits and duration.
Click 💾 Save icon in the lower-right corner
Assigning Licenses to Users
By default, users automatically inherit license settings from their assigned group.
Manual assignment is only needed when you want to restrict access for a specific user — for example, by limiting features or setting a lower license count than the group allows:
Go to the Object groups tab under User management.
Find and open the user profile.
In the License section, select the features to enable and specify the number of licenses for each.
Click 💾 Save icon in the lower-right corner.
The license validity period is inherited from the group and cannot be changed at the user level.
Limits at the apartment level will override more permissive settings elsewhere. If an apartment has fewer licenses than a group, the lower value applies.
☞ Multiple Group Memberships
If a user belongs to several groups with different license limits, the most restrictive value applies.
For example, if one group allows 2 SIP lines and another only 1, the user gets 1.
If you need to test features like SIP calling, avoid assigning your own admin profile to apartment groups.
This may limit access to administrative features due to stricter group settings.
Use a dedicated test user instead to ensure your full admin access remains unaffected.
Using Licenses as a User
Users access features based on group settings and the current status of assigned licenses. Even if a feature is enabled at the group level, it becomes available only if the corresponding license is active and valid.
Available features may include:
SIP calls — available if the group has valid SIP licenses;
Mobile app access — available if mobile licenses are assigned and active;
Remote door opening — via app, without requiring a call;
Siri and Apple Watch integration — works if the feature is enabled;
Guest access, elevators, and reservations — available according to group configuration and license limits.
To check current availability, go to the License state section in the user or group profile. It shows total features, how many are used, what remains, and expiration dates.
When a license expires, access is automatically revoked. Once renewed, it is restored.
